In accordance with the consumer protection law of the Republic of Estonia (26.04.12, NR.1-1/12-019) the warranty does not cover the right of return of perishable goods, including flowers
The 14-day return does not apply to goods that are:
- Perishables.
- Custom made or are in accordance to customers provided conditions.
- If the recipient refuses to accept the ordered flowers for personal reasons, the customer may collect the order from our store. Should the customer wish to request a refund, 50% of the flower cost will be refunded. This is due to the fact that flowers are perishable goods and lose their original value after assembly and initial delivery. Thank you for your understanding!